1. Returns and Exchanges:
We want you to love your purchase from 1912Tees. If you are not completely satisfied, we offer a hassle-free return and exchange policy.
2. Eligibility for Returns:
To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it.
The return must be initiated within 7days of the purchase date.
The item must be returned in its original packaging, including all tags and labels.
3. How to Initiate a Return:
Contact our customer service team at [email protected] to request a return authorization.
Clearly state the reason for the return and provide your order number.
4. Returns by Mail:
Once your return is approved, you will be provided with a return shipping address.
Please securely package your item and include a copy of the original packing slip or order confirmation.
5. Refunds:
Refunds will be issued to the original payment method within 7days of receiving the returned item.
Original shipping charges are non-refundable.
6. Exchanges:
If you would like to exchange your item for a different size or color, please specify this when contacting our customer service team.
Exchanges are subject to availability.
7. Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.
We will arrange for a replacement or refund as appropriate.
8. Final Sale Items:
Certain items, such as clearance or promotional items, may be marked as final sale and cannot be returned or exchanged.
9. Additional Information:
Please note that this return policy is subject to change without notice. It is your responsibility to review the policy periodically for any changes.
If you have any questions or concerns, please contact our customer service team at [email protected].
Thank you for choosing 1912 Tees !!